Privacy Policy
TELECRANE INNOVATION makes it a point of honor to protect individuals' privacy.
In line with our commitment to comply with the various rules relating to the protection of personal data set out in the General Data Protection Regulation 2016/679, which came into force on May 25, 2018 (hereinafter the “GDPR”) and the amended French Data Protection Act of 1978, including the obligation of transparency, we have developed this privacy policy for your benefit. This policy aims to provide you with accurate and comprehensive information about how we use your data and your various rights. It supplements the Terms and Conditions and forms an integral part thereof.
This policy is subject to review and may be updated. If you have any questions about how we process your personal data, please contact us at the following address:
contact@telecrane-innovation.com.
Data used :
Your first and last name
Your email address
Your username
Your password (encrypted)
Your professional training
Your education
Your RPPS code
Your affiliated laboratory/university (optional)
If you are a self-employed professional
Apart from your account, we store payment tracking information (with your first and last name).
Legal basis for data use and data retention period :
| Data | Objective | Legal basis | Retention period |
|---|---|---|---|
| Username/password | Connexion | Processing necessary for the performance of the contract to which you are a party | Until you delete your account |
| Email address | Contact for forgotten passwords or payments | Processing necessary for the performance of the contract to which you are a party | Until you delete your account |
| First name/Surname/Completion of activities | Creation of tracking or validation certificates | Processing necessary for the performance of the contract to which you are a party | Until you delete your account |
| Professional training, studies, RPPS code, affiliated laboratory/university, private practice or not | Useful data for personalising the user experience. In particular for answering questions and live courses. | - Our legitimate interest in being able to obtain information about the people who contact us or whom we contact in order to improve the user experience - Your consent |
Until you delete your account or remove the optional information |
| Payment tracking (containing your first name and surname) | Response to a legal obligation to retain data | - Processing necessary to comply with a legal obligation - Our legitimate interest in proof of payment |
For 2 years |
With whom do we share your data?
Our team members
Your personal data is accessible to members of Telecrane Innovation.
Our subcontracting partners
We also share your data with external service providers working on our behalf, such as those responsible for hosting your information. We ensure that these service providers have adequate security and confidentiality measures in place to protect your data.
Our payment provider
Information about your financial transactions is collected directly by our payment provider through a dedicated platform that you can access via our website. It is responsible for collecting and using this data to provide you with payment services when you make purchases on the site. Information related to your payments will be processed by our provider in accordance with the most rigorous security and confidentiality standards in force in the field of online commerce.
Telecrane Innovation does not collect or store your bank details at any time.
Other organisations
We may be required to share your personal information with administrative authorities or authorised public bodies in accordance with legal obligations.
Is your data shared with recipients outside the European Union?
Your data is processed exclusively within the EEA (European Economic Area).
What are your rights regarding your personal data?
In accordance with current regulations, you have the following rights:
- The right to request access to your personal data from Telecrane Innovation;
- The right to request the rectification or erasure of your personal data (excluding payment tracking);
- Where applicable, the right to request a restriction on the processing of your data;
- The right to object to the processing.
In certain circumstances, you have the right to data portability. The right to data portability allows you to obtain your personal data from Telecrane Innovation in a structured, commonly used and machine-readable format if the processing is based on your consent or a contract and is carried out using automated processes. The data can then be transferred to another data controller without any hindrance from us.
You may also set guidelines regarding the fate of your personal data after your death. General guidelines may be registered with a trusted third party certified by the CNIL, while specific guidelines may be addressed directly to Telecrane Innovation.
For more information about your rights, please visit https://www.cnil.fr/fr/les-droits-pour-maitriser-vos-données-personnelles.
If you believe that we are not complying with our obligations or your rights regarding your personal data, you may lodge a complaint with the CNIL.
To exercise your rights, please contact us at the following address: contact@telecrane-innovation.com.
Dernière mise à jour : Avril 23, 2026.